Volunteer Connect at Launceston Airport
Since 2015, volunteers have been the heart and soul of creating a welcoming and enjoyable experience for passengers at Launceston Airport. We’re thrilled to relaunch our Volunteer Connect program, and we can’t wait to continue making every traveller’s journey a little brighter.
The Volunteer Connect program is all about creating a warm and friendly atmosphere for everyone who steps through our doors. Our dedicated volunteers are here to greet you with a smile, offering helpful and accurate information about the airport and everything our beautiful region has to offer.
Whether it's morning, afternoon, or evening, our team is ready to assist, 365 days a year, making sure every traveller feels supported. Our volunteers go beyond being just a friendly face – they’re here to help guide you around the airport, answer any questions, and assist with any practical needs, especially if you’re new to Launceston or Tasmania.
Whether you are looking for directions, need help with lost luggage, or want tips on local attractions, our volunteers are always happy to step in with a calm, reassuring presence.
They’re here to make sure your feel connected and cared for, so your experience is as smooth and enjoyable as possible.
Looking for a rewarding and inspiring way to give back?
Join our Volunteer Connect program and become a valued part of a passionate team that loves Launceston and Northern Tasmania as much as you do!
This is more than just a volunteering opportunity — it’s your chance to create meaningful connections, welcome visitors from around the world, and help showcase everything our region has to offer. Whether you're looking to build new skills, share your experience, or simply be part of something special, you'll find a place here.
Discover the heart of Tasmanian tourism, make lifelong friends, and open doors to exciting possibilities in customer service, tourism, and airport operations — all while making a real difference.
All volunteers receive
- Access to free carparking
- Uniform
- Discounts from Launceston Airport retail and hospitality businesses
- $20 per shift contribution to travel and volunteering expenses (paid monthly)
- Invitation to various celebrations and events throughout the year
- Access to ongoing training and Customer Service masterclasses
- An unrivalled feeling of satisfaction from being an ambassador for Launceston and Northern Tasmania.
Requirements of a Volunteer
- Friendly, warm and outgoing personality
- A strong desire to anticipate and respond to the needs of others
- An interest in creating unique Tasmanian experiences for visitors and travellers
- Willing to work as part of a team
- Proactive in engaging travellers with the ability to firmly direct them where necessary
- Active listening, understanding and problem-solving skills
- The ability to deliver service in a busy and high change environment
- Physical ability to perform the volunteer role including the ability to stand for a 3-hour shift and move about the terminal as needed
- Ability to converse in English – additional languages are also highly valued
- Commitment to a 12-month engagement and attending a minimum of two, 3-hour shifts per week
- Willingness to complete induction and attend training as necessary
- Willingness to complete a Working with Vulnerable People registration and Federal Police check (at Launceston Airport’s expense)
- Over the age of 18
Interested in volunteering? Download our application form and email it to info@lst.com.au or post it to PO Box 117, Evandale TAS 7212 or drop it by our Reception at Level 1, Launceston Airport.